Thursday, February 2, 2017

Share Computer with Chrome Remote Desktop

As a Tech Coach (and a tech savvy family member) I am always trying to help staff/family troubleshoot tech issues or explain how to do things. Often times I am not in the same building or available to sit with them in person. Often time I wish I could just control their computer from wherever I am. The good news is I can! By installing the Chrome Remote Desktop App on the person who needs help and my computers, I can be granted permission to access and control their computer. This works well when someone just needs a quick tip or a long how-to help session and I am not sitting right next to them. Follow the steps below to start helping others from afar!

Share Computer with Chrome Remote Desktop

  1. The first step is to make sure BOTH computers have the Chrome Remote Desktop App installed. This is found in the Chrome Web Store. Just search for “Remote Desktop”.

  1. Once the app is installed launch it. You will be asked to approve access and asked to install a small program. Go ahead and approve.

  1. After both computers have installed all software click on the Chrome Remote Desktop app again. The computer granting access will now click on the green “Share” button.

  1. You will get a code to share with the person you want to grant access. Share this with them.
  2. The person gaining access will type this into their box after clicking “Access”.

  1. Once these steps are done, the person granted access will have control of the other’s computer. This will include browser, desktop, and full computer access.
  2. When you are finished and are ready to cancel access, click “Stop sharing” at the bottom of the screen.
  3. Both computers will get the notification that the session has ended. Close the dialogue box and continue about your business with the new knowledge you gained for your session!
  4. In addition to helping others, you can also access your own personal computers through this app.

Install the Chrome Remote Desktop App and start connected remotely!

To have these steps in a document, click Here!